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Northbridge
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Company / Legal

Who stands
behind the bridge.

Northbridge Global Ltd has served retail traders since 2016. Below: who we are, who licenses us, how your money is handled, and the documents that govern your account.

Founded
2016
Licence
licence no. xxxxxx
Clients in
140 countries
Support team
120+
01 / How we operate

Safety is structural.

Segregated client money

Client deposits are held apart from company money, in bank and custody accounts in the company's client-money name, and reconciled every day.

Straight-through pricing

Prices come from our liquidity providers and are passed to MT5 without manual intervention. Execution statistics are published monthly.

Negative balance protection

Every client, on every account type: you cannot lose more than the money you have deposited.

Verified once, paid fast

Identity is checked once, at the first withdrawal. After that, withdrawals are processed within 2 hours with no further documents.

02 / Regulation

One entity. One licence.

Every Northbridge account is opened with the entity below. It is named in your client agreement and in the client area, together with the countries it does not serve.

Northbridge Global Ltd

Regulator
Authorised and regulated
Licence
licence no. xxxxxx
Serves
Clients in the Middle East, Africa, the CIS, South and South-East Asia and Latin America, where permitted
Registered in
Seychelles · Company no. xxxxxxx-x
Office
Registered office: Xxxxxx Xxxxx, Victoria, Mahé, Seychelles
03 / Risk disclosure

74% of retail accounts lose money.

Contracts for difference (CFDs) on forex, metals, indices, shares and crypto are leveraged products. A small market movement has a proportionately larger effect on your account, and with high leverage an account can be lost in a single move.

74% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Negative balance protection applies to every account: you cannot lose more than the funds you have deposited. It does not protect you from losing those funds.

Bonuses and promotions have conditions, including trading-volume requirements before bonus funds or profits made with them can be withdrawn. Read the terms of each promotion before you accept it.

Copy trading means your account follows another trader's decisions. Their past results are not a reliable indicator of future results, and you can lose money following any strategy.

Prices, spreads and swap rates can change quickly, especially around economic releases, market opens and weekends. Orders may be filled at a price different from the one you requested.

Nothing on this website is investment advice or a recommendation to trade.

04 / Complaints

If something goes wrong.

We would rather hear about a problem than lose a client over it. Every complaint is handled by a team independent of the people involved.

  1. 01

    Tell us

    Use live chat or the client area and choose “Complaint”, so it is logged and routed to the complaints team rather than general support.

  2. 02

    We acknowledge it

    You receive a reference number within 2 business days, with the name of the person handling your case.

  3. 03

    We investigate

    You receive a final written response within 30 business days. If we need longer, we tell you why and when to expect it.

  4. 04

    Escalate if you need to

    If you are not satisfied with our final response, you may refer the matter to our regulator, as set out in the client agreement.

Start a complaint in live chat

05 / Legal documents

The small print, in full.

Read these before you open an account. Each applies to the entity named in your client agreement.

  • Client agreementThe terms that govern your account and every trade you place.Version 4.2 · PDF
  • Risk disclosureThe full statement of the risks of leveraged trading, bonuses and copy trading.Version 3.0 · PDF
  • Bonus and promotion termsThe conditions of every promotion, including volume requirements and withdrawal rules.Version 2.4 · PDF
  • Copy trading termsHow copying works, how the provider is paid, and your rights to stop at any time.Version 1.6 · PDF
  • AML and KYC policyWhat we verify before you can withdraw, and why.Version 2.1 · PDF
  • Privacy noticeWhat personal data we hold, why, and the rights you have over it.Version 5.0 · PDF
  • Partner termsThe agreement every affiliate and introducing broker signs with us.Version 3.3 · PDF

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